When your
boss puts you in charge of organizing the company Christmas
party, what do you do first? Do you develop a time line and
start assigning tasks or do you think about who would prefer to
do what and try to schedule around their needs? When the
planning starts to fall behind schedule, what is your first
reaction? Do you chase everyone to get back on track, or do you
ease off a bit recognizing that everyone is busy just doing
his/her job, let alone the extra tasks you’ve assigned?
Your answers to these types of questions can reveal a great deal
about your personal leadership style. Some leaders are very
task-oriented; they simply want to get things done. Others are
very people-oriented; they want people to be happy. And others
are a combination of the two. If you prefer to lead by setting
and enforcing tight schedules, you tend to be more
production-oriented (or task-oriented). If you make people your
priority and try to accommodate employee needs, then you’re more
people-oriented.
Neither preference is right or wrong, just as no one type of
leadership style is best for all situations. However, it's
useful to understand what your natural leadership tendencies
are, so that you can then working on developing skills that you
may be missing.
A popular framework for thinking about a leader’s ‘task versus
person’ orientation was developed by Robert Blake and Jane
Mouton in the early 1960s. Called the Managerial Grid, or
Leadership Grid, it plots the degree of task-centeredness versus
person-centeredness and identifies five combinations as distinct
leadership styles.
Understanding the Model
The Managerial Grid is based on two behavioral dimensions:
- Concern for People – This is the degree to which
a leader considers the needs of team members, their
interests, and areas of personal development when deciding
how best to accomplish a task
- Concern for Production – This is the degree to
which a leader emphasizes concrete objectives,
organizational efficiency and high productivity when
deciding how best to accomplish a task.
Using the
axis to plot leadership ‘concerns for production’ versus
‘concerns for people’, Blake and Mouton defined the following
five leadership styles:

Country Club Leadership – High People/Low Production
This style of leader is most concerned about the needs and
feelings of members of his/her team. These people operate under
the assumption that as long as team members are happy and secure
then they will work hard. What tends to result is a work
environment that is very relaxed and fun but where production
suffers due to lack of direction and control.
Produce or Perish Leadership – High Production/Low People
Also known as Authoritarian or Compliance Leaders, people in
this category believe that employees are simply a means to an
end. Employee needs are always secondary to the need for
efficient and productive workplaces. This type of leader is very
autocratic, has strict work rules, policies, and procedures, and
views punishment as the most effective means to motivate
employees.
Impoverished Leadership – Low Production/Low People
This leader is mostly ineffective. He/she has neither a high
regard for creating systems for getting the job done, nor for
creating a work environment that is satisfying and motivating.
The result is a place of disorganization, dissatisfaction and
disharmony.
Middle-of-the-Road Leadership – Medium Production/Medium
People
This style seems to be a balance of the two competing concerns.
It may at first appear to be an ideal compromise. Therein lies
the problem, though: When you compromise, you necessarily give
away a bit of each concern so that neither production nor people
needs are fully met. Leaders who use this style settle for
average results and often believe that this is the most anyone
can expect.
Team Leadership – High Production/High People
According to the Blake Mouton model, this is the pinnacle of
managerial style. These leaders stress production needs and the
needs of the people equally highly. The premise here is that
employees are involved in understanding organizational purpose
and determining production needs. When employees are committed
to, and have a stake in the organization’s success, their needs
and production needs coincide. This creates a team environment
based on trust and respect, which leads to high satisfaction and
motivation and, as a result, high production.
Applying the Blake Mouton
Managerial Grid
Being aware of the various approaches is the first step in
understanding and improving how well you perform as a manager.
It is important to understand how you currently operate, so that
you can then identify ways of becoming competent in both realms.
Step One: Identify your leadership style.
- Think of some recent situations where you were the
leader.
- For each of these situations, place yourself in the grid
according to where you believe you fit.
- Click here for a more formal identification of where
your style sits on the Blake Mouton Managerial Grid, and
complete the online questionnaire.
Step Two:
Identify areas of improvement and develop your leadership skills
- Look at your current leadership method and critically
analyze its effectiveness.
- Look at ways you can improve. Are you settling for
‘middle of the road’ because it is easier than reaching for
more?
- Identify ways to get the skills you need to reach the
Team Leadership position. These may include involving others
in problem solving or improving how you communicate with
them, if you feel you are too task-oriented. Or it may mean
becoming clearer about scheduling or monitoring project
progress if you tend to focus too much on people.
- Continually monitor the way you work and watch for
situations when you slip back into bad old habits.
Step
Three: Put the Grid in Context
It is important to recognize that the Team Leadership style
isn’t always the most effective approach in every situation.
While the benefits of democratic and participative management
are universally accepted, there are times that call for more
attention in one area than another. If your company is in the
midst of a merger or some other significant change, it is often
acceptable to place a higher emphasis on people than on
production. Likewise, when faced with an economic hardship or
physical risk, people concerns may be placed on the back burner,
for the short-term at least, to achieve high productivity and
efficiency.
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Note:
Theories of leadership have moved on a certain amount
since the Blake Mouton Grid was originally proposed. In
particular, the context in which leadership occurs is
seen as an important driver of the leadership style
used.
And in many situations, the "Team Leader" as an ideal
has moved to the ideal of the "Transformational Leader":
Someone who, according to leadership researcher Bernard
Bass:
- Is a model of integrity and fairness;
- Sets clear goals;
- Has high expectations;
- Encourages;
- Provides support and recognition;
- Stirs people's emotions;
- Gets people to look beyond their self-interest;
and
- Inspires people to reach for the improbable.
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Key Points
The Blake Mouton Managerial Grid is a practical and useful
framework that helps you think about your leadership style. By
plotting ‘concern for production’ against ‘concern for people’,
the grid highlights how placing too much emphasis in one area at
the expense of the other leads to low overall productivity.
The model proposes that when both people and production concerns
are high, employee engagement and productivity increases
accordingly. This is often true, and it follows the ideas of
Theories X and Y, and other participative management theories.
While the grid does not entirely address the complexity of
“Which leadership style is best?”, it certainly provides an
excellent starting place to critically analyze your skills and
improve your general leadership skills.