The role of the
manager in
developing employees
is to help employees
figure out exactly
where they want to
go, and then to give
the support and
organizational
resources for
employees to get
there. But employee
development is a
two-way street.
Employees must also
contribute by
identifying the
areas where
development will aid
to make them better
and more prolific
workers in the
future and relaying
this information to
their managers. Once
needs are
identified, plans
developed, and
resources
identified, managers
and employees can
work together to
turn them into
reality.
In the
following steps,
we’ll explore the
best way for
managers to approach
the development
process with their
employees.
Step 1: Meet
with your employees
about their careers.
What’s the best
way to determine the
path your employees
want to take in
their careers? Ask
them! You might, for
example, think that
your top software
engineer has her
sights set on your
organization’s chief
technology officer
position, when she
would actually much
rather keep coding
software. Once you
determine where in
the organization
your employee wants
her career to go,
then you’ll have a
baseline from which
to work.
Step 2: Discuss
your employees’
strengths and
weaknesses.
Every employee
has certain areas of
strengths, and other
areas of weakness. A
decision will have
to be made: Do you
further develop an
employee’s strengths
(making him the best
die cutter in the
business), or do you
try to shore up
weaknesses (turning
a lone wolf, for
example, into a team
player)? Or do you
do both? Be frank
with your employee
about both his
strengths and
weaknesses, and then
decide where you
will direct your
focus and resources.
Our own feeling
is that it’s more
important to develop
your employees’
strengths (further
increasing their
value to the
organization, along
with their
self-esteem) than to
improve their
weaknesses (which
may raise these
areas only to the
barely adequate at
best).
Step 3: Assess
where your employees
are now.
A career plan is
like a story - there
is a beginning, an
end, and a lot of
events in between.
To better understand
where your employee
should go, you’ve
got to first
determine where she
is now. By assessing
the current state of
her skills and
talents, you’ll end
up with an overall
road map to guide
your development
efforts.
Step 4: Create
career development
plans.
A career
development plan
formalizes the
agreements that you
make to provide
formal support
(tuition, time off,
travel expenses, and
so on) to your
employee in
developing his or
her career.
Effective career
development plans
contain milestones
for the achievement
of learning goals
and descriptions of
any other resources
and support needed
to meet the goals
that you agree to.
Step 5: Follow
through on your
agreements, and make
sure that your
employees follow
through on theirs.
Once you agree on
specific career
development plans
with your employees,
be sure that you
uphold your end of
the bargain, and
that your employees
uphold their end as
well.
From
The
Self-Help Zone