Starting a
business is a little
like buying a car:
You need to do some
research before
taking the plunge.
First, figure out if
there's demand for
your product or
service. Do a
competitive
analysis. Find a
place to set up
shop. And create a
plan to
differentiate your
offering.
Doing your
due diligence can
mean the difference
between success and
failure, and it
doesn’t have to cost
a penny. Networking,
online research,
informal focus
groups and other
do-it-yourself
methods can often do
the trick.
Consider
the case of an event
facility in the
South. It started as
a place to hold
weddings. Located in
a beautiful old
house, it attracted
wedding business,
but wasn't turning a
profit because it
usually sat empty on
weekdays.
So the
owners contacted
members of a
nationwide wedding
planners'
association with
similar estate-type
settings in other
geographic markets.
They discovered that
others in their
situation filled the
gap with corporate
meetings and by
offering
bed-and-breakfast
arrangements. Today,
40 percent of the
facility’s business
is corporate events,
and the owners are
building a lodging
facility on the
grounds to expand
their offerings.
Before you
get the research
ball rolling, you
need to come up with
a solid business
concept. Once you
have a concept, you
need to determine if
it's viable. To
figure out if you
should go ahead with
your business idea,
you need to ask
questions like
these:
- Is
the market
saturated?
Does your city
really need
another hardware
store or flower
shop? How much
money is spent
in your industry
each year in
your area? Is
there room in
the market for
one more
business?
-
Does the market
want what you’re
offering? If
you’re thinking
of providing day
care for dogs or
a facility where
people can cook
a week’s worth
of meals in a
group setting,
will anyone
care? Or if
you’re
developing a new
online service
for day traders,
is it something
they can’t live
without?
-
What’s the
competition
doing? What
do they do well?
What do they do
poorly? What’s
unique about
them? Can you
offer something
different
that'll
encourage
customers to
patronize you
instead of more
established
businesses?
-
Can you reach
your target
audience? If
you’re selling
inline skates,
are you opening
in an area with
a population of
the right age
and disposable
income?
Once
you're sure of your
business idea, dig
in deeper. You need
information that'll
help you develop a
unique business
proposition that'll
give you a
competitive
advantage. The best
sources of
information will
vary depending on
the type of business
and circumstances,
but options include
the following:
-
Trade
information.
In the wedding
site example
cited earlier,
the trade
association for
wedding planners
provided a
direct pipeline
to the
information the
event facility
was seeking.
Other trade
information can
also be found in
print or online
trade
publications, or
by walking the
aisles of a
trade show.
-
Demographic and
economic data.
Try the U.S.
Census Bureau’s
American
FactFinder,
State Data
Centers or
most recent
Economic Census to
find things like
age range,
income, number
of businesses by
type in a
geographic area
and total sales
in your
category. For
even more
information, a
reference
librarian can
point you to
other
specialized
databases.
-
Business groups.
Your local
chamber of
commerce may be
able to help you
find the
information you
need. Also try
government-sponsored
Small Business
Development
Centers,
which assist
entrepreneurs
and
small-business
owners.
-
Local
universities.
Sometimes
professors at
business schools
are interested
in having their
graduate
students do a
market
feasibility
study for course
credit.
-
Local
competitors.
If you’re
starting a local
business, shop
the competition
and check their
websites. Or
find a similar
business in a
similar city and
ask to talk to
the owner. Also
look for similar
businesses for
sale and contact
the brokers for
information like
why they're
selling and what
their financials
are like. You
may be
interested in
buying that
business
yourself.
-
National
competitors.
Do an online
search of
businesses in
your industry
and evaluate
what they offer
to help
fine-tune your
idea.
-
Potential
customers.
Run your idea up
the flagpole
with informal
focus groups.
Talk with
friends of
friends--but not
your own friends
or family, since
they may not
tell you the
truth--and old
customers or
existing
customers if
you’re already
in business.
This is the acid
test to see if
your plan is
ready for prime
time or needs
tweaking.
All this
detective work will
pay off, either by
helping you validate
your business plan,
sending you back to
the drawing board,
or convincing you to
shelve it
altogether. And
don't worry if that
happens--inspiration
will strike again.
Brad Sugars is
Entrepreneur.com’s
Startup Basics
columnist and the
founder of Action
International,
a business coaching
franchise.