Bronwyn Ritchie's                

         Pivotal Points

Helping you achieve your Personal Best

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"The colossal misunderstanding of our time is the assumption that insight will work with people who are unmotivated to change. Communication does not depend on syntax, or eloquence, or rhetoric, or articulation but on the emotional context in which the message is being heard. People can only hear you when they are moving toward you, and they are not likely to when your words are pursuing them. Even the choices words lose their power when they are used to overpower. Attitudes are the real figures of speech."

- Edwin H. Friedman


"A synonym is a word you use when you can't spell the word you first thought of."

 - Burt Bacharach


"That which chiefly causes the failure of a dinner party is

the running short - not of meat, nor yet of drink, but of conversation."

--Lewis Carroll


To acquire the habit of reading 
is to construct for yourself a refuge
from almost all of the miseries of life.

         - W. Somerset Maugham


The newest computer can merely compound, at speed, the oldest problem in the relations between human beings, and in the end the communicator will be confronted with the old problem, of what to say and how to say it.

- Edward R Murrow


Reading maketh a full man; conference a ready man; and writing an exact man.
 - Francis Bacon


Language exerts hidden power, like a moon on the tides.

- Rita Mae Brown


The only way to make sense out of change is to plunge into it,

move with it, and join the dance.

- Alan Watts


"When ideas fail words come in very handy."
- Johann Wolfgang von Goethe


Think like a wise man but communicate in the language of the people.

William Butler Yeats

There are three principles in a man's being and life, the principle of thought, the principle of speech, and the principle of action. The origin of all conflict between me and my fellow-men is that I do not say what I mean and I don't do what I say.
-Martin Buber


To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.

Tony Robbins



The mind is like a TV set - when it goes blank, it's a good idea to turn off the sound.



Charm is a way of getting the answer yes without having asked any clear question.

Albert Camus



"If there be any truer measure of a man than by what he does, it must be by what he gives."

-Robert South 



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