The Secrets To E-Mail Nirvana
You crank up your computer every morning, click to your e-mail and--whap!--a slew of messages demands attention.
E-mail can be a great tool, but many misuse it, turning what should be quick, easy communication into a laborious, time-consuming management chore.
"Many people use the inbox as a to-do list, calendar and filing system," says Mark Hurst president and founder of Creative Good, a consulting firm in New York. "File some messages and delete most of them, but without a doubt, don't let anything stay in your inbox permanently."
Hurst says effective e-mail management is built on filters, filing and ruthless use of the delete key.