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TELESEMINAR 


Overcome your fear of public speaking

 Are you paralysed by fear when you have to speak in public? 

 

Do you need to make presentations at work but avoid them because of nerves?

Then our Teleseminar is for you.  

 

Overcome the fear of public speaking .... Learn to make your nerves work for you.”

The Teleseminar will last for 45 minutes to an hour.  You phone and join the class to learn the best ways for you to conquer your fear, and make your presentations the best they can be.

Click here for more information, or to register 

You will also receive a workbook with notes and exercises to complement the seminar and to help you prepare, and instructions on how to get the most from the seminar.


 

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Recent posts

.July 2005

 

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Leadership


WHAT ARE YOU COMMITTED TO?

What do you think of when you hear the word commitment?

Perhaps you picture a loving husband caring for his invalid wife. Maybe you envision a business owner who puts her resources and reputation on the line to lead her company through a crisis. Perhaps you see a dedicated teacher who spends hours of his own time tutoring underprivileged children. Or maybe the scene that comes to mind is one of a group of soldiers who willingly enters harm's way to protect their countrymen.

These are all wonderful examples of commitment. But have you considered the fact that individuals who act in less admirable ways also are committed? People who watch the clock at work are committed to making it through the day so they can go home. People who spend most of their free time in front of the television are committed to taking life easy. People who cheat on their income taxes are committed to beating the system.

  Do you understand what I'm saying? When it comes to living a life of significance, the vital question isn't, "Am I committed?" It's, "What am I committed to?" 

Click here to read the complete article.

A Positive Response: 7 Ways to Make Conflict Productive

Dealing with conflict is a task many managers struggle with or even avoid. But you can transform disagreement and discord into positive outcomes by learning seven constructive ways to respond to conflict.

Click here to read the article

Stress Control: Tough Leadership vs. Easy Does It
By Dale Collie.

Tough leaders are usually seen as ogres. Their exacting demands and high expectations add to stress levels. And their obsessive-compulsive behaviour can have a negative effect on results if they don't understand how to control stress to get positive results without serious negative reactions.

The same kind of leadership challenge can be found in the Army. Management at all levels are faced with the decision of "tough leadership" or "easy does it" in preparing troops for combat and on the battlefield.

Article continues

Look out Below

On April 14, 1912, a luxury ocean liner on its maiden voyage struck an iceberg in the North Atlantic and sank within hours, sending some 1,500 people to cold, watery graves.

The Titanic tragedy has been memorialised and analysed in movies, books and historical exhibits. As anyone who saw James Cameron's 1997 blockbuster movie about this event can attest, the story is full of great human drama. From a leadership perspective, however, what really interests me is the iceberg.

Article continues


Organisation


Implement a Mentoring Program in Your Biz


Pick-your-own mentor programs help new employees move ahead.

By Mark Henricks

Scott Allison, 41, knows the value of mentors for recruiting, retaining, developing and motivating his 44 employees. "Every time we've done an employee survey, mentorship has popped up as an interest and a need," says the president and CEO of San Francisco-based national independent communications firm Allison & Partners.

Allison's appreciation for mentoring dates to the early days of the 4-year-old company. Back then, however, the firm didn't have enough resources to establish a formal mentoring program; there weren't enough senior people to supply mentors to everyone who was interested. Allison decided to allow for informal mentoring, where employees got to choose their own mentors. That method, he figured, made the most of the mentoring resources he had. The approach worked well enough that today, even though Allison has enough senior employees to designate mentors, he still uses the voluntary program.

Read the whole article

Time for a mid-year review.

When people are leading a community organisation and running at full pace, it can be incredibly difficult to actually slow down long enough to review what you have been doing and what you have achieved. But as difficult as it can be, it’s vitally important to stop, take a deep breath and review your organisation's performance over the first six months of the year. It’s like regularly servicing your car. The car might appear to be running well but there is always something that can be tweaked or realigned to improve performance.

 And performance is the reason for any review. You want to make sure your group is achieving its goals. A mid-year review allows you to re-focus and ensure you are on track before the year literally disappears on you. A review also needs to look at finances and fundraising – again so that if revenues are below expectation, there is still time to remedy the situation (groups putting together 2004/05 financial year budgets will have already gone through this exercise). Reviews don’t need to be restricted to mid-year but now is as good a time as any to put your group on the blocks and check its performance. Here are some tips to help with the process.  

Click here to read the complete article

The role of Community Treasurer 

Have you taken on the role of Treasurer of your Community organisation? Or are you a committee or Board member and want to be across some of the issues that you should be keeping your eye on when it comes to the group’s finances?

For many people it’s a question of where do we start?

Well we now have the answer with a new free resource designed specifically to assist Community Group Treasurers in helping them to better balance the books. Westpac Bank, with the assistance of Our Community, has produced an excellent production,

Read more


Communication


 Wikis, Weblogs and RSS: What Does the New Internet Mean for Business?

The Internet may be entering a new phase that will decentralize control inside companies, enable employees to collaborate more easily, and drive efficiency. But corporations that want to use the web strategically to build corporate value will not just need to make radical cultural changes, they may also need to master a new vocabulary with terms such as Wikis (software that allows anyone to update and edit web pages instantly and democratically); Weblogs (online journals more commonly known as blogs); and RSS (really simple syndication) feeds, which distribute content from the Internet.

 

Arcane as these terms may sound to anyone but the initiated, the technology behind them is hardly fancy. Wikis, blogs and RSS feeds are relatively simple tools that will have a huge impact on the way people -- and companies -- communicate and do business. So how is the Internet changing? How can companies seek to understand the technological effects of these changes? And what cultural adaptations should companies make to capture value from these new tools?

Article continues

Questions for Success

"You can tell a man is clever by his answers. You can tell a man is wise by his questions." -- Naguib Mahfouz (1911- ) Egyptian novelist, Nobel Prize Laureate

Consider this:

Solutions to tough challenges start with powerful questions. Powerful questions have the ability to shake people out of stale ways of thinking and critically reflect on faulty assumptions. Wise leaders know this. And as a result, they don't give people answers. Rather, they challenge them to reflect on evocative questions so that they can find the best answers on their own.

The whole article

TIPS FOR MASTERING E-MAIL OVERLOAD

 Being at or near the top of your organization, everyone wants a piece of you. So they send you e-mail. It makes you feel important. Don't you love it? Really? Then, please take some of mine! Over 100 real e-mails come in each day. At three minutes apiece, it will take five hours just to read and respond. Let's not even think about the messages that take six minutes of work to deal with. 

Shudder. I'm buried in e-mail and chances are, you're not far behind. For whatever reason, everyone feels compelled to keep you "in the loop."  

Fortunately, being buried alive under electronic missives forced me to develop coping strategies. Let me share some of the nonobvious ones with you. Together, maybe we can start a revolution. 

Read Stever’s Tips  

 


Meetings


 

Don't allow phones in a meeting room

From the Desk of Time & Productivity Specialist Robyn Pearce

A very large international IT company asked for a course on 'How to run effective meetings'. It was the weirdest session I've ever run; a brilliant example of how not to run meetings. The trouble was, the CEO had a different work ethic to the rest of the company. She'd been sent to Australia from the States to do the job, and had no family in the country. Her work was her life and she expected her managers to behave in the same way.

The session was a bun fight! People came and went like yoyos, phones rang constantly, and although everyone had chosen to come, the activities of a number of the group were so (unintentionally) disruptive that it minimised the learning of the rest.

Article continues


Fundraising


Steve Hitchcock discusses the role of the newsletter in your organization's fundraising:

"Publishing a newsletter at least four times a year is essential if your organization is serious about raising money through the mail. Even with web pages and on-line newsletters, almost all of those who send contributions to nonprofit groups prefer -- desire -- to receive a paper newsletter in the mail. Your newsletter doesn't have to be fancy. In fact, your donors will appreciate a simple, easy-to-read publication. The advantage of a four-page newsletter (or eight-pages with lots of photos) is that your donors will read it right away. Anything more substantial and they'll set it aside to read later. And you know what happens then."

Read the whole article

ANALYTICALS DON'T RULE
(But They Do Ask Questions)

ANALYTICALS: GOOD TO THE LAST OBJECTION 

Two questions. 

Question #1: When was the last time you sat down and listed all the things that people suspect or misunderstand about your organization? 

Question #2: Do you depend on statistics to make your case? Maybe you're keen to send out an annual appeal letter lavishly buttered with service stats? "Our dedicated staff of eight plus our 27 volunteers delivered 1,892 evening meals to 1,230 addresses in six counties, seven days a week, 52 weeks a year." The McDonald's approach: 22 trillion served.   

Read the whole article