Pivotal Book

Messages: The Communication Skills Book

by Matthew McKay, Martha Davis, Patrick Fanning

From the reviews

This is a self-help book that cuts through all the big words and psychological concepts and gets immediately into helping you change. There is something for everybody here -- parents, teens, managers, and children.

The authors have created a very in depth but easy to read psychoanalysis of poor communication skills and ways for individuals to help themselves change their attitude and methods of communicating with others.

Improve your relationships and personal effectiveness by mastering body language, sexual communication, making contact, assertiveness, negotiation, public speaking, self-disclosure, active listening, and influencing others.

This book is a complete and accessible guide for anyone who wishes to communicate better and more effectively. It is also highly recommended for therapists who wish to provide a structured training program in specific communications skills for clients.

“It is neat to see these good communication habits replace very destructive patterns. They also reinforce themselves every time you practice them.”

“Their explanations of screwed up communication patterns are concise and their "solutions" are elegant.”

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