Tag Archive for: audience attention

“People will forget what you say, but they will never forget how you made them feel.” (Maya Angelou)

Truer words in speaking have never been said.
ls & whistles. We even saw some sleek exteriors as well. But we still settled on the Lexus.

And honestly, we bought it for the "L". The little "L" piece of metal that adorns the trunk and centre of the steering wheel.

Why? Because we buy with emotion and justify with logic.

Sure we saw more reasonably priced cars. But Lexus equals a bit more luxury, a bit more status, and a bit more class than the other cars we saw. And that's why we bought it. But we tell people, "we got a good deal", or "it drives better than the other cars" or some other reason that, although it's probably true, it's not why we bought the car.

My wife loves the car because of how it makes her FEEL. She loves sitting in the heated leather seats. She loves the push button start and the low hum of the engine. She loves cruising on the highway and feeling the smooth power of the vehicle.

Emotion is why we buy.
Emotion is also why we listen.

When you speak, you had better evoke some emotion out of your audience. Otherwise you WILL be forgotten after your speech is over. Maybe even before.

Make your audience do one of three things, and they will remember you long after you have finished speaking. Make them do all 3, and you will be far ahead of most speakers.

1) Make them LAUGH

I start with this one due to personal reasons. I love giving inspirational speeches. I literally get goosebumps when I get to the main message within my speech. I remember going to a conference and a speaker taught a breakout session on how to speak. He said that he gave motivational speeches, and that humor "wasn't his thing". I remember nodding thinking, "Yup! That's me! I'm a motivational guy, not a funny guy."  I couldn't have been more misguided. The truth is this - If eyes are the window to the soul, laughter is the gateway. Comedian Steve Harvey once said that his mentor Bill Cosby told him that when you get people to laugh, you have their undivided attention. And when you have someone's undivided attention, you have the ability to affect them and make a positive impact on their lives. Once I learned that, I made it a point to uncover and add humor EVERY time I speak, regardless of topic. If you want to impact your audience,add excitement to every speech, and have audiences asking to hear more of you, you should do the same.

Related article:  Once more with feeling

2) Make them THINK

When you speak, as Speaker Susan Lamb-Robinson says, you need to "Get under the skin, and get into the heart". Sometimes you have to make people think about the pain they will have if they don't follow the message that you are suggesting. Sometimes people won't move until the pain of standing still hurts badly enough. So don't be afraid to make your audience think. The emotion of Fear resulting from Inaction, can often be as powerful as the emotion of Happiness resulting from taking action. Make them Think, make them Feel, and they will Remember and Act.

3) Make them REFLECT

Reflection is an extension of thinking. When you find ways to make your audience not only think, but to reflect on their OWN reality or events from their past, then you've really got something! When people think about your story, you relate to them. But when they additionally REFLECT on their own stories in addition to yours, then you've moved them. They will be listening to you, while feeling the emotions related to their own lives. And that is a VERY powerful effect to have on someone. Get them to reflect, and they will be waiting for YOU to tell them what to do next.

People may forget what you say, but they will NEVER forget how you made them feel. And if you make them feel, they will also remember the most important things that you say.

This is a guest post from Kwesi Millington.

Kwesi is a public speaking, storytelling & confidence coach, teaching you to speak, share, serve and live with greater confidence. Check out his website at www.CommunicateToCreate.com and do watch his periscopes. He shares some very practical tips on speaking and story.

Your speech flows along.

It makes sense.

Your audience is listening, watching, presumably absorbed.

Keep them that way. A speech that flows along like that will get boring before long unless you introduce something that brings your audience's comfort up short.

switch_words

Today's quick tip is one little device that will interrupt the normal communication process and rather than following the flow of ideas, the listener focuses on the words instead. Using this effect, you can have your audience stop, and really listen – to all that you want them to understand, engage with and remember.

This effect is to do with the sounds within words.

One way to create this effect with sounds is to use alliteration. Alliteration is one of the most powerful ways. Here, each word begins with the same sound. So I might have a “particularly powerful proposition” or an idea may be “Revolutionary and radical.” Can you feel the device working, drawing your attention to the words and all that they mean?

Another technique using sound is rhyme. Like all devices, it can evoke emotion which is one of the best ways to resonate and engage with your audience. It can also be used very effectively to create humour… Ogden Nash wrote: “Candy is dandy. But liquor is quicker.” How much meaning there is in those few words … and he draws attention to them using rhyme.

These are also the words that will create what I call a "bright spot" in a speech - a place you can call back to. Use it to identify a point in your speech, or a moment in the presentation as a whole.

So start getting into the habit of incorporating alliteration and rhyme into your speeches – at times when you want to slow things down and make a major point. They will be a powerful ally for you.

oops_boring
It’s a moment that nervous speakers dread – to realise that most of your audience is bored.

They’re glassy eyed, maybe even falling asleep, chatting or texting.

Horrors!

Worse still and more embarrassing is the presenter who becomes frantic, attempting to regain attention.

It has happened to me twice.

The first was early in my speaking career when I became aware of a lady in the front row, slumped, with her head back and her mouth open, quietly snoring. The second was later, during a presentation, and I watched with increasing concern as one after another, the people in the audience got that glazed look. They were too polite to nod off or chat, but the evidence was there. I had been asked to present on the subject and had failed to research that audience and their needs, which, it turned out, were on a different level altogether.

I well remember the panicky feeling. Fortunately I managed to turn the situations around. As the snores gently increased, we moved quickly into small group discussion so that the people around the sleepy-head moved and woke her up to participate. And in the presentation, as it became increasingly obvious that the material I had prepared was just not appropriate, I was able to drop the script, and work with the audience to find out their needs and present something they needed and got quite excited about. But I will never forget that initial feeling of losing attention.

Avoid the whole situation if you can by researching your audience and make sure you address the What's In It For Me factor.

Avoid the whole situation if you can by embedding signposts so that your audience can follow the road of your presentation with you.

Avoid the whole situation if you can by ensuring you have variety wired into your presentation, and have something up your sleeve that you can move into if necessary.

Introduce a new visual.

Involve the audience.

Ask questions.

Change your stance, body language or walking pattern.

Stop.

Stand still.

Change from a complex approach to the subject and create pure simplicity. Change direction entirely.

Ask for directions to take.

Whatever you use, it will become a smooth, professional piece of your presentation instead of a situation that embarrasses you and your audience.

Tired of death by PowerPoint? Guy and Lisa share 5 essential tips to make your business presentations more enchanting.

Lisa interviews Guy

You can avoid boring your audience by varying the pitch and the volume and pace of your words. Use pause for drama.

Speak quickly to communicate your energy and enthusiasm, and then use a slower rate for emphasis.

You can also deliberately vary the structure of your sentences. A single word can have huge impact used on its own, particularly if it comes after a wordier segment.

All of these are keeping your audience hooked.

It’s great to find yourself at the front of the room, speaking clearly, shuffling confidently through your perfectly-chosen slides, seeing looks on the faces of your audience members that seem to say “Yes, I am listening. No, I cannot turn away.”

If only it was always that easy…

It can be helpful to think about attention in terms of presentations in three ways ...=> http://bit.ly/9XkHuQ

And the first part of any speech or presentation is to gain that attention – arouse it, focus it and keep it.  Don’t waste your breath on the expected or the blah.  If you must begin with something like “Good evening”, then make it different, or unusual.

Here in Australia, we might say “G’day!”  That would be unexpected from a speaker, but well understood.  Otherwise use your voice and body language to make the greeting unusual, challenging, noticeable.

Use pause here.

Then use an opening that grabs the attention.  You can use a question, a joke, a comment about the people or surroundings or event.

You can make a statement, use a quotation, or simply use body language or gesture.  But choose that opening to grab attention, to align with the audience and their needs, hopes and aspirations, and to lead into your message.

When I was planning for my recent all day presentation I was considering the post lunch sleepiness that most audiences experience. I wanted to do something totally different that I knew would shock them out of their afternoon low.

So I bought a muskrat trap. I was talking about the "traps" AKA deep trouble you could get into by spam email marketing.

I set the trap with great care. Then I put a pencil into the trap to set it off. The pencil snapped showing the trap to be real . . . This got their attention.

I then reset the trap and talked about how learning what I was going to teach them in the next section would keep them from getting hurt in the email spam trap.Then, with lots of suspense building as I approached the trap, I set it off with my bare hand, I let out a fake Karate-like scream, the trap slammed on my hand and I held it up hanging from my fingers. . . . Believe me this got their attention!

DO NOT TRY THIS! DO NOT TRY THIS! DO NOT TRY THIS! I know how to do this without getting hurt. I am not responsible if you break your finger or get hurt in any way !!!

There are many other ways to shock people. You could put a needle through a balloon, you could stick a knife through one of their coats. Stop by any magic or gag shop for tons of ideas. Just don't get too outrageous and scare people unnecessarily.

 

From Tom Antion  Photo by Ben White on Unsplash