How Emotions Can Help You Succeed At Work 

 

 

You’ve probably heard it in the past: emotions have no place at work. Or, perhaps Donald Trump’s catchy “It’s nothing personal, it’s just business” line on The Apprentice stuck with you. But forget everything you’ve been told. Emotions and your business do work together – in fact, they work well as a team to help you achieve success. Just think of creativity. If you want to boost your company’s creativity to brainstorm exciting ideas, you need passion! There are many other reasons why emotions are important in business.

As with anything, moderation is key. If you’re letting your emotions get the better of you or cloud your judgement, they could be risky business. However, they can help you achieve your goals and encourage others to succeed, too.

They Help To Get Your Vision Across

Ask yourself: do you want to be seen as someone who’s difficult to read? You might think it’s good to lead from a distance, but what your employees will respect much more is if you’re open and honest sometimes – even if you have something negative to say. A study published on the Harvard Business Review found that 92 percent of respondents agreed with the statement “Negative feedback, if delivered appropriately, is effective at improving performance.” When you share your real feelings, without attacking anybody, you make it much easier for your employees to know what you want. You might also motivate them to work harder at your vision.

They Make You Empathetic

If you’re in tune with your emotions, you’re probably going to be tuning into your employees’ emotions – and that’s a really positive thing. If you notice body language, tone of voice, and how people say things, instead of just listening to their words, you can learn a lot from them, which can give you great insights into your company and what it needs. Remember, when your employees are satisfied, your business will succeed!

Research from Curtin University found that workers who claimed to be satisfied with their jobs earned lower than less-satisfied people. Job satisfaction is about more than money so don’t assume that your employees will be satisfied by their paychecks – how you treat them matters! As for you, you can’t have a thriving business without happy employees, even if you’ve got a great business idea that you know will attract people. You need your employees to make it happen, so treat them well.

They Help You To Resolve Conflict

Being open to emotions in the workplace isn’t just about expressing yourself and coming across as real to your employees. It’s also about having greater Emotional Intelligence, which gives you the ability to resolve conflict. When you’re reaching out to employees and showing compassionate, this can help you to heal workplace conflict and have a much more effective – and happier – working environment. Toxic workers, like the people who complain a lot or steal the spotlight from their co-workers can cost your business millions of dollars, but on the flipside they can actually be really productive. Working with them and using emotional intelligence to diffuse conflict they have with others can create peace, while also boosting their productivity so everyone wins.

They Create A Team

When you display passion and energy, it can be contagious! But it also fosters a team ethic. Researchers from the University of Queensland found that managers can boost productivity and prevent burnout by making employees feel part of a team. “Leaders who create a strong sense of ‘us’ and a sense of belonging within their teams help staff to feel more positive about their work,” Dr Niklas Steffens, lead researcher of the study, said. “This feeling translates to increased levels of engagement.”

Instead of leaving your emotions at the door when you enter work in the mornings, let them come inside! They have many benefits, such as building strong work relationships, helping to ease conflict, and contributing to your career success.

 

Author:  Jackie   Photo by Cristian Newman on Unsplash

The Secret to Successful Goal Setting

Stop! Check this out before you make any more goals!

Don't be like everyone else; most people make their goals incorrectly. You know, like the guy down the street with the brand new jogging shoes and suit. You want to bet he doesn't make it from January to March?

The one goal that many people make is to get into shape. (A friend of mine told me, I'm always in shape, sometimes apple shaped, and sometimes pear shaped) Now be honest. How many years have you made that resolution?

With goals in hand, it's off to the gym we go!

You know it's one of those moments where you feel like you've been here before. It's time to clear the mind and hit the weights. You have a lot of toning-up to do so you walk over to the weights. And start your journey to body perfection. And by mid January you're so sore and tired you're ready to give up.

It's really bad when you start looking for excuses not to go to the gym. But hang on; a good excuse will be coming just around the corner! It doesn't matter what it is, like the man said "any old excuse will do." So yours comes and you stop going to the gym.

There's a better way than quitting!

The secret to success is not to set those big goals.

I know... everyone... and I mean everyone will tell you to write down your goals, that one big goal so you can keep it in front of you. You know the drill, put it on the refrigerator, bathroom mirror, beside you bed so it's the first and last thing you see every day.

Tell me the truth. Do you really look at those big goals once you start falling behind? After a few weeks of getting further behind don't you just avoid them like the strange people that live next door?

Are you ready for a better way?

You are!

Great!

Set small, achievable goals!

Don't do like they tell you; set a goal something like "I will lose 40 pounds in three months."

The problem here my friend is when you miss the mark on the goal, you get discouraged and quit. And this is not good. If you aren't careful you will create a habit of quitting. And a habit that is let go for too long is hard to break.

For a goal to be achievable it has to become part of your routine. And to be part of your routine, you must rewire your brain.

So we set small goals, get some victories and start reprogramming the mind.

Start with something like "I will exercise for 10 minutes three days a week."

After you get your brain reprogrammed to the exercise routine, then you make incremental increases to your workout set.

You will add one more rep to a work set, or another exercise routine. A simple progression with proper performance of the exercise and persistence wins in the long run.

Then one day you will look back and be amazed at where you came from... and you will know where you're going.

Just to condense it, start small, then do incremental increases to your workout set that you properly do, and be persistent. Don't give up.

Bob Beavil is an avid sports enthusiast who loves to SCUBA dive, kayak, sail, and lift a few weights. To read more on goal setting visit http://www.mastermusclebuilding.com/bodybuilders-goal-setting.php

Ten Ways to Strengthen Your Reading Habit

 

Most people wish they read more.

It is an activity that is both fun and enlightening. It can help us be more knowledgeable and successful. However, it is an activity that many people don't engage in very much. According to the 1999 National Household Education Survey, 50% of the U.S. population aged 25 and over read a newspaper at least once a week, read one or more magazines regularly, and had read a book in the past 6 months.

What does this mean?

It means that 50% of the population hasn't read a book in the last six months!

Looking at the other end of the spectrum, research shows that if you read ten books a year, you are in the top few percent of all people as readers. Simply stated, it doesn't take much to be well read, but we do need to know how to get started. The following are ten suggestions to help you strengthen your reading habit - ways to find and make more time for reading.

1. Always have a book around. Don't go anywhere without reading material. Keep magazines or short stories in your bathroom. Always have something in your briefcase to read. Keep a book(s) by your bed. Having things available makes it easier for you to steal otherwise lost moments.

2. Set a reading goal. Determine how much time you want to spend reading, or how many books you want to read over time. Your goal might be a book a month, one per week, or it might be to read 30 minutes a day. Start out with something attainable but still a stretch. As your habit builds, you might set higher goals. Setting a goal is the first step towards reading more.

3. Keep a log. Keep a list of the books you have read, or keep track of how much time you read each day. You might keep these lists in your journal or your day planner. My son's log is on our refrigerator. My list and log are kept on my computer. It doesn't matter where you keep it, just do it.

4. Keep a list. Make a list of things you want to read in the future. Ask your friends and colleagues what they are reading. Watch for recommendations in the newspaper and magazines. Once you start looking for good books, you'll find them everywhere. This is a great way to keep your enthusiasm up. By knowing what great stuff you want to read, you will reinforce your reading habit.

5. Turn off the television. Many people say they just don't have enough time. Television is one of our major time consumers. Make your television watching more conscious and less habitual. There is nothing wrong with watching television shows you really enjoy. Where the time gets lost is turning it on, and scanning to find "something to watch." Those are the times to turn it off and pick up your book!

6. Listen when you can't read. Use your commute and other time spent in the car to listen! There are great audio versions of all sorts of books. Whether you want to "read" fiction, the latest self-help or diet book, it is probably available on tape. Don't get locked into the idea that you have to read it - listening to the book still gives you the experience, ideas, and imagination that reading a book can.

7. Join a reading group or book club. Reading groups typically meet once a month to discuss a book they have all decided to read. Committing to the group provides a bit more impetus to finish the book, and gives you a great forum for discussion and socialization around the book's themes.

8. Visit the library or bookstore often. You have your list, right? So you'll have some ideas of what you are looking for when you walk in. But there is more to be gained by walking through places where books reside than just to make a transaction. Take time to browse! Let your eyes find things of interest. Let serendipity happen. Browsing will feed your mental need to read, and give you plenty of new things to read.

9. Build your own strategy. Decide when reading fits your schedule. Some people read first thing in the morning, some before bed. Some decide to read as they eat their lunch. And there is more to your strategy than just timing. Make your own decisions about reading. It is OK to be reading more than one book at once. It is OK to stop reading something before you finish if it isn't holding your interest. It is OK to skim the book, getting what you want or need, without reading every page. Determine what works best for you, develop your own beliefs and ideas--then make them work for you.

10. Drop Everything and Read. My son's fourth grade class has DEAR (Drop Everything and Read) time. When the teacher calls for it, that's just what they do. They read now. That is my last piece of advice for you. Do it. Just get started. Make it DEAR time. Now.

 

©All Rights Reserved, Kevin Eikenberry. Kevin publishes Unleash Your Potential, a free weekly ezine designed to provide ideas, tools, techniques and inspiration to enhance your professional skills. Go to http://www.kevineikenberry.com/uypw/current.asp to read the current issue and subscribe. Kevin is also President of The Kevin Eikenberry Group, a learning consulting company that helps Clients reach their potential through a variety of training, consulting and speaking services. You may contact Kevin at toll free 888.LEARNER.  Photo by Toa Heftiba on Unsplash

7 tips for leaving the office earlier

 

1. Stop participating in the cultural rules. Commit to getting out the door on time. Who decided that you should work until 7:00 p.m.? How much is the time "you're devoting because you're a salaried employee and obligated to do what it takes to get the job done" worth?

2. Start meetings before 4:00 p.m. If you have some say or control regarding meeting times, schedule them to end by 4:30. Preferably, start meetings right after lunch. Block out your calendar beginning at 4:00 every day so people can't schedule with you. And don't ask people to begin projects at 4:45 PM. Respect their right to a life, too.

3. Be assertive. Don't be afraid to tell others, "I leave work at 5:00, on time, every day. I have a 5:30 commitment I must adhere to." It's none of their business that your commitment is with yourself or your family. People tend to support others when their goals are made public.

4. Schedule fixed office hours. If you have an assistant, block off certain hours a few days a week to accept appointments. Perhaps Monday, Wednesday, and Friday, you take appointments from 9:00 to 10:30 and 2:00 to 3:30. This way you don't have interruptions overlapping the time you're trying to leave the office.

5. Make preparations to leave. Gather up your coat and put it in a visible spot so others can see you're on your way out. Close your door a few minutes before quitting time so people will think you're busy or already gone. Whatever they want, it can wait until tomorrow.

6. Challenge your assumptions. Long hours aren't "the way it is." To reduce the time pressure you feel, decide to reclaim your day, not by working longer, but to finish your work within the workday. Don't focus on "catching up." You will never catch up. There will always be more things to do than time to do them. By being more productive during the day, you'll get the same amount of work done and leave earlier.

7. Start small. Pick a single day, perhaps Thursdays, to be "the" day you leave work on time. To support this decision, you will automatically begin to be more productive on Thursdays and work your day more carefully. Keep working on productivity skills and adding more days, until you're working your 40-hour workweek again and accomplishing even better results.

..................................................................

Laura Stack, MBA, CSP, is president of The Productivity Pro, Inc., an international consulting firm specializing in productivity improvement in high-stress industries and is the media's go-to expert on personal productivity and workplace issues. Laura is the author of the bestselling book Leave the Office Earlier (Broadway Books). She has appeared on many top news media outlets including CNN, NBC-TV, NPR, Bloomberg, the New York Times, and numerous leading magazines. Laura presents keynotes and seminars on surviving information overload, managing multiple priorities, reducing stress, and balancing work and family. (C) Copyright Laura Stack, MBA, CSP. All rights reserved.

Photo by rawpixel.com on Unsplash

Three Steps to Better Writing

Do you hate to write? Does it take you a long time to get the words on the page? Usually when people struggle to write, it’s because they are trying to edit as they go along. There is an easier way to write and be more creative!

 

Step 1 - Write

It’s hard to be creative if you’re editing at the same time. When you begin your writing project don’t think about word choices or punctuation. Just write. Don’t read your work. Just write. It will be difficult at first because you will be tempted to make changes. Resist the temptation! Just write. You’ll find that thoughts and ideas start flowing once you stop editing. When you’ve finished writing put it away for a couple of days. When you take it out, become the editor and start making your changes.

Step 2 - Edit

Read through your work, then mark the parts you want to change or revise. Focus in on the paragraphs, sentences and words that need revision. Get more specific with each round of edits. Read the piece again, then focus in on specific passages, sentences, paragraphs that you want to shape up. When you’re finished, read the entire piece again.

Now would be a good time to use the spell checker. However, don’t depend on it to catch all of the errors. If you write “your” and you really meant “you’re” the spell checker won’t catch it. It’s not a misspelled word. Unless your spell checker points out commonly confused words, it won’t find the problem.




Step 3 - Listen

Satisfied with your changes? Read your work out loud so that you’ll be more likely to catch missing words, incorrect tenses or repetitive phrases. It will also allow you to catch places where perhaps a word can be changed to a more appropriate one, or a sentence can be reworked so that it flows better. Make additional revisions and read it again.

If time permits, put your work away for another day or two. Give yourself some distance from the work, so when you read it again you’ll be less likely to be filling in words or meanings that aren’t there. You’ll be able to see it as though you were reading it for the first time. If possible have someone else read it and give you feedback. Perhaps another “pair of eyes” will find that a thought or concept isn’t coming across as you intended.

You know what you want to say, but that doesn’t mean that your readers will get it. Having someone else read the work will give you another perspective. In fact, it would be better to have a few people read it, especially if your work will be presented to a large audience. Take the feedback and determine what makes sense and what doesn’t. For instance, if the majority of your feedback mentions a specific issue, pay attention.

Allow yourself to write whatever comes to mind without editing. Let your ideas flow and you’ll see how easy it is to get your words on the page.

Autor Deborah A. Bailey, Writing Services Central, LLC
Deborah A. Bailey is a professional writer and owner of Writing Services Central, LLC. Her company provides expert writing and editing services to entrepreneurs. Subscribe to the free monthly ezine for writing and editing tips and articles at http://www.writingservicescentral.com

Effective Listening: Listen Up: Remove the Barriers; Hear the Words…

The second in a four-part series on effective listening.
By Kellie Fowler

In the last issue of the Mind Tools newsletter, we discussed something that some might believe to be obvious: That listening well is one of life's great challenges.

We saw how important it is possess and project a true desire to hear the messages that other people are sending us, to listen carefully, and to take the time to clearly reiterate the message before walking away. And we saw the importance of active listening, rather than the combative or passive approaches to listening which lie behind much failed communication.

Sure, this may sound like hard work, but remember that listening, really listening with our whole being, is a skill and one of the most important compliments we can give another human being.

To do this, you should know that there are different levels of communication. Now, you should also know that the different types of interaction or the levels of communication might also contribute to the level of difficulty or misunderstanding, or impede the true hearing of any message.

Three different types or levels of communication are:

  1. Facts
  2. Thoughts/Beliefs
  3. Feelings/Emotions

As listeners, we tend to “tune-in” to the level we think is most important. However, we may have no idea what the speaker thinks is most important, and this can create misperceptions or crossed wires, which yield the most undesirable results.

Sure, the purpose of the conversation and even the relationship you have with the speaker will influence what levels are used for the interaction. Even so, these will still vary. To best understand this, consider the differences in these verbal communications:

  • You are lost and ask a gas station attendant for directions.
  • Your spouse or loved one is being affectionate and playful.
  • Your boss is reprimanding you for a costly mistake you made.
  • Your child falls down and is injured and comes running to you hurting and crying for your help.

Considering these, it is easier to see that if you do not hear and address the appropriate elements of the communication, the situation can quickly worsen: A factual response to your child’s pain would seem cold and uncaring. And a belief-oriented response to the gas station attendant would probably be seen as peculiar!

Thus, it is important to consider all that goes into the message you are hearing, as well as the words themselves.

While seemingly elementary, there are quick and easy steps you can take to ensure that you hear the words, factor in the situation and even consider the sender’s motivation and desirable outcome. These include:

  • First and foremost, stop talking! It is difficult to listen and speak at the same time.
  • Put the other person at ease. Give them space and time and "permission" to speak their piece. How we look at them, how we stand or sit, makes a huge difference: Relax, and let them relax as well.
  • Show the other person that you want to hear them. Look at them. Nod when you can agree, ask them to explain further if you don't understand. Listen to understand them and their words, rather than just for your turn.
  • Remove distractions. Good listening means being willing to turn off the TV, close a door, stop returning emails or reading your mail. Give the speaker your full attention, and let them know they are getting your full attention.
  • Empathize with the other person. Especially if they are telling you something personal or painful, or something you intensely disagree with, take a moment to stand in their shoes, to look at the situation from their point of view.
  • Be patient. Some people take longer to find the right word, to make a point or clarify an issue. Give the speaker time to get it all out before you jump in with your reply.
  • Watch your own emotions. If what they are saying creates an emotional response in you, be extra careful to listen carefully, with attention to the intent and full meaning of their words. When we are angry, frightened or upset, we often miss critical parts of what is being said to us.
  • Be very slow to disagree, criticize or argue. Even if you disagree, let them have their point of view. If you respond in a way that makes the other person defensive, even if you "win" the argument, you may lose something far more valuable!
  • Ask lots of questions. Ask the speaker to clarify, to say more, give an example, or explain further. It will help them speak more precisely and it will help you hear and understand them more accurately.
  • STOP TALKING! This is both the first and the last point, because all other tools depend on it. Nature gave us two ears and only one tongue, which is a gentle hint that we should listen twice as much as we talk.

Becoming an effective listener is not a lengthy or particularly challenging process. Even poor listening habits can be easily changed and in the final two articles in this four-part series on listening, we provide proven tips and techniques that you can use to become a more effective listener. More in our next issue!

Reproduced from the Mind Tools Newsletter.  ã http://www.mindtools.com  To subscribe to the newsletter, send a blank email to: join-mindtools@atomic.sparklist.com.

 

Kaizen: The Process of Continuous Improvement In The Workplace

Without Kaizen

  • No structure to the improvement process; few set procedures
  • Goals are not defined or are vague/difficult to measure
  • Changes are made to processes infrequently; little reflection on their effectiveness
  • No plan exists for improvement; improvement is haphazard

With Kaizen

  • Consistent, ongoing process of improvement takes place
  • Improvement process has clearly defined, measurable goals
  • Constant review of successes occurs and the improvement process itself is evaluated
  • Consistency of the process leads to new, higher goals

Find out more about Kaisen and how you and your organisation can benefit from implementation

with this comprehensive resource from our Pivotal Network member, Creative Safety Supply.    ...  Kaizen Training and Research Page -  CSS Research and Training Center

Setting Goals

Read more

Pivotal Network – Guide: How to access the deep web and darknet

Put simply, the deep web is all of the information stored online that isn’t indexed by search engines.

You don’t need any special tools to access the deep web; you just need to know where to look.

Specialized search engines, directories, and wikis can help users locate the data they’re looking for.

Google only indexes a tiny fraction of the internet. By some estimates, the web contains 500 times more content than what Google returns in search results. The links that Google and other search engines return when you type in a query is known as the “surface web,” while all the other, non-searchable content is referred to as the “deep web” or “invisible web”.

Most of that information is hidden simply because the vast majority of users won’t find it relevant. Much of it is tucked away in databases that Google is either not interested or barred from crawling. A lot of it is old and outdated. The contents of iPhone apps, the files in your Dropbox account, academic journals, court records, and private social media profiles are all examples of data that aren’t necessarily indexed by Google but still exist on the internet.

Deep web vs darknet

The deep web is often confused with darknet, also called dark web, black web, and black net. Put simply, the deep web is all of the information stored online that isn’t indexed by search engines. You don’t need any special tools to access the deep web; you just need to know where to look. Specialized search engines, directories, and wikis can help users locate the data they’re looking for.

Many of the best general deep web search engines have shut down or been acquired, like Alltheweb and CompletePlanet. Still, a few are hanging around to get you started:

...  from out Pivotal Network member, Comparitech  ...   read more>>>  Guide: How to access the deep web and darknet

 

We also listed this resource on our Pivotal Kids site:

 

Managers Who Listen Achieve Sustainable Results

We’ve all read those statistics that reveal the number of employees who leave their jobs due to management. A recent study of 7,200 employees found that 50% of them left a job because of their manager. These statistics have a negative effect on talent retention and just spikes attrition. But what if those statistics can be used to boost managerial performance instead? Managers who actively prioritize time to listen to their employees have the opportunity to boost business in a number of ways.

Employees Are Empowered to Feel Like A Valuable Part of the Team

Companies who have support from their employees have a better chance of reaching their goals. In the case of Xerox, the company even managed a dramatic turnaround thanks to the efforts of its CEO. This and other success stories all have a common thread - employees are part of the decision-making process.

  • Employees who buy into the plan will welcome change - one of the toughest situations businesses face is change management. There are a number of reasons employees feel ill at ease with change and these include: a lack of understanding, inability to see how it affects the bigger picture, and a shortage of skills or staff to manage current tasks. Those who are part of the journey from the ground up will respond better to change.

  • Employees are better able to motivate their peers - It’s easy to assume that motivation is only needed at a managerial level. Real motivation filters through to other staff members, who will have a positive effect on their colleagues. This promotes teamwork and better facilitation of projects.

  • Employees will feel like they’re part of something special - One of the biggest reasons employees hate their jobs is the feeling that they’re not valuable collaborators.

How To Knuckle Down and Listen to Employees

Managers often avoid listening to an employee because they assume it will involve a cup of coffee and they then proceed to tell their whole life’s tale. However, this is not the case. When employees speak, it’s important for managers to listen with the intention of understanding their situation.

Managers need to be aware that listening to someone is about giving them more than just a platform to speak. They also need to know that their input is valuable. This means that they can’t share the floor or compete with other people or devices. This is about fostering good relationships overall. Managers can take a queue from their personal relationships in this regard. If it doesn’t work at home it also won’t work at the office. These include:

  • Using an electronic device, replying to messages, scheduling appointments, etc. while an employee has the floor.

  • Don’t take it personally. The employee is merely conveying things that are important to them. If they’re being disrespectful or disruptive, rather call them aside and deal with them personally than in front of the group.

  • Use the opportunity to grow. Nothing spells leader more than the ability to take criticism without getting offended.

Fostering good - yet professional - relationships with staff will involve learning a bit more about them as people. Remember the things that are important to them in order to build a relationship of trust. After all, Sir Richard Branson once said “If you look after your staff, they’ll look after your customers. It’s that simple.”

 

From contributor, Jackie