Bronwyn Ritchie's                

         Pivotal Points

Helping you achieve your Personal Best

Writing                                                                                                            Leadership                                                                                                           Successful Meetings                                                                                                            I. T. C.                                                                                                             Wizz Kids                                                                                                           Creativity                                                                                                             Motivation                                                                                                                        Teacher Resources                                                                                                           Time Management                                                                                                            Your Business                                                                                                            Workplace Success
















for the Day


Sign up for our Inspiring Thought

for the Day

delivered to you

 3 times a week.


Share them with your friends, use them in your speeches, presentations and in your conversations or use them in your daily life.




You will also receive a free "Resource of the Week" link.



Books and Reading

Words and language

Pivotal Points Home 
Public Speaking Leadership Writing Self improvement Meetings


What you do speaks so loud that I cannot hear what you say.

 -- Ralph Waldo Emerson (bio)


More Inspiring Quotations

Negotiating can be a challenge. Sometimes we watch successful negotiators at work and wonder if it is an ability they were born with. But with a little time, information and preparation you can head for the negotiating table with confidence.

Ten Steps to Win-Win Negotiating.

1. Be prepared. Define your objectives and use lateral thinking to brainstorm possible ways they can be achieved.

2. Research the other party’s objectives and brainstorm the methods they may use. “Find the edge” – any pressure points or hidden agendas. “Information is power.”

3. Prepare yourself and the way you use the venue. Choose your seating for power, your clothes and your attitude.

4. Establish a cordial relationship on opening the meeting. Specify the aims of the meeting.

5. Raise less contentious issues first.

6. Promote harmony, minimise the negatives and articulate areas of commonality.

7. “Win-win” means compromises on both sides, so be prepared to bargain. Start with two lists – your must-haves and your might-haves, and start with a higher level than you expect to obtain. Highlight the contribution of your concession to the other person’s objectives.

8. Be prepared to release information at times beneficial to your cause. Use silence.

9. Listen for surprises.

10. Articulate the agreed outcomes and any timelines, or they may collapse.

Use detailed preparation and the win-win method and you have the tools to approach negotiation with confidence. 

© 2006 Bronwyn Ritchie  All rights reserved.  If you would like to use this article, you have permission to use it only in full, and with the following Resource box attached.
Bronwyn Ritchie is a librarian, an award-winning public speaker and ITC-certified trainer - Bringing you resources and training in public speaking, management of self and of your community organisation,  resources for teachers, and new and news from the internet.  Visit