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Effective Use Of Email



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Manage your e-mail so that it does not rule your workday

If you sit at a computer for most of the day, it's tempting to constantly check your e-mail to see

 what's new. But that's a time management disaster if you're trying to make progress in your business.

Resist the temptation. Here are some tips to help you get that time-eating monster under control.


The Secrets To E-Mail Nirvana

You crank up your computer every morning, click to your e-mail and--whap!--a slew of messages demands attention.

E-mail can be a great tool, but many misuse it, turning what should be quick, easy communication into a laborious, time-consuming management chore.

"Many people use the inbox as a to-do list, calendar and filing system," says Mark Hurst president and founder of Creative Good, a consulting firm in New York. "File some messages and delete most of them, but without a doubt, don't let anything stay in your inbox permanently."

Hurst says effective e-mail management is built on filters, filing and ruthless use of the delete key.

Manage your e-mail so that is does not rule your workday


More on Being organised




9 Tips To Help You Write More Powerful Emails

1. Make the effort to learn about the etiquette (these days known as "netiquette") involved in writing emails. There are loads of good reference websites and books about the internet which will tell you the basics. I know it might seem a bit precious to attach so much importance to social niceties when the internet is basically very informal. However, whether we like it or not many people do take online etiquette very seriously. So if you're writing emails for business, you should assume that your recipient may well be one of those...


More on Writing


Personal Internet surfing at work costs Companies over $300 billion a year

According to a new survey by America Online and, summarized by Dan Malachowski, the average worker admits to wasting 2.09 hours per 8-hour workday, not including lunch and scheduled break-time. The survey indicates that employees are wasting about twice as much time as their employers expect. calculated that employers spend $759 billion per year on salaries for which real work was expected, but not actually performed.

The biggest distraction is personal Internet use by 44.7% of the more than 10,000 people polled. Socializing with co-workers came in second at 23.4%. Conducting personal business, "spacing out," running errands, and making personal phone calls were the other popular time-wasting activities in the workplace.


More on workplace success

           conquer your email overloadConquer Your Email Overload: Superb Tips and Tricks for Busy People (Paperback)


by Debbie Mayo-Smith

Everyone is wrestling with their bulging email inboxes at home and at work. We all know that email should be making life easier for us but is it? Conquer Your Email Overload will give you the tools to take control of your email and to make it work for you, in business and in your personal life.  Following a simple question and answer - problem and solution approach, the book takes the reader through all the most common email frustrations, from losing an email, to dealing with email overload, so that you can make email work for you in your business and leisure activities.




Does your organisation overuse email?


Just because we can send an email doesn't mean we should!

The planning team of a large institution often work on large collaborative projects. This often requires input from all members. They had been in the habit of sending emails to all members of the team for input and contributions. In a training session someone said: ĎI feel I let the team down when I'm slow to contribute to these group email discussions.'


More on Organisation Management


How Not to Stick Your Foot in Your Mouth via E-Mail

E-mail is the most common form of business communication today; itís among the most common forms of all communication. Yet many people communicate poorly with e-mail.

Thatís the opinion of Janis Fisher Chan, and I agree. Chan is the co-founder of Write It Well (, a publishing and training firm operating out of Oakland, Calif., that, since 1980, specializes in helping businesspeople write clearly and concisely in e-mail and elsewhere. She also authored the newly published book E-Mail: A Write It Well Guide, as well as eight other books on business writing and additional topics.

I talked with Chan about why we write poorly in e-mail, what consequences this can have, and how we can improve.


More on Communication


How to check an e-mail's source without opening it

Have you found that the spam pests are becoming ever more tricky and you're getting more and more seemingly innocuous mail from people you've never heard of?

If in doubt, don't open. Instead, as it sits unopened in the Inbox, just highlight it and then right click. Choose 'Options', read down a few lines in the Message Options dialogue box - essentially the html and code behind the mail - and you can usually see who it's for. If it's spam the intended recipient (supposedly you) will almost always be a bogus name.



Are you kidding me? This is serious! Or, what psychologists have to say about writing e-mail


An old college friend and accomplished writer, John Scalzi, recently posted a list of writing tips for non-professionals, which I'd highly recommend for professionals and non-professionals alike. One of his most unusual suggestions is to "speak what you write" -- literally, to read your writing out loud before publishing, whether in a blog post or just an e-mail to friends. This, he argues, will not only help catch spelling and other errors (each of which Scalzi says decreases the writer's apparent IQ by 5 to 10 points), but also help you see whether you're conveying the meaning you intend.

So what does psychology research have to say about this notion? (No, not that typos decrease your IQ, but the larger idea that reading your words out loud will help you determine if your meaning is clear.

Let your imagination release your imprisoned possibilities.

Robert H. Schuller